Meet The Team

Denice Howard - Home Manager

Denice Howard is a registered nurse with over twenty years’ experience as a care home manager, Group Care Manager and Group Operations Manager with a proven commitment to the holistic wellbeing of all in her care. Takes pride in her detailed knowledge of residents and staff.

Edwina Dugard - Deputy Manager - Nursing

Edwina Dugard is a qualified registered nurse with supervisory experience who heads up the nursing team and who, together with Suzanne Overson, deputises for Denice in her absence.

Suzanne Overson supervises the care for the non-nursing residents and is the lead for the care staff.

Suzanne Overson - Deputy Manager - Residential

Suzanne Overson supervises the care for the non-nursing residents and is the lead for the care staff.

Business and Administration Manager

To be appointed

John McDonnell - Support Services Supervisor

John McDonnell is responsible for the “Hotel” services which include Catering, Housekeeping and Maintenace and Grounds.

Angela Rankin - Assistant Administrator and Receptionist

Angela Rankin is the “first face” of the home and has previously worked successfully with the Group in another Norfolk Care Home. Her attitude towards all who visit sets the tone for what the home aspires to achieve.

Lynn Milne - Catering Manager

Lynn Milne is an experienced chef who takes personal responsibility for establishing the residents’ likes and dislikes and ensures that each resident’s needs and preferences are catered for. All meals are nutritionally balanced and attractively presented. (Rob, please note that there should be no hyphen between the words “nutritionally” and “balanced”).

Jan De Keyzer - Maintenance Officer

Jan De Keyzer is responsible for the buildings upkeep and repair in addition to being responsible for the regulation checks.

Jennifer Nice - Activities Co-ordinator

Jennifer “Poppy” Nice is the home’s Activities Co-ordinator and her focus is on the non-care needs. This includes both regular group and, where appropriate, individual activities all of which are well thought-out and informed by residents’ choices and next-of-kin input.”